We hope that you will be happy with your purchase. In the event that you are not totally satisfied, or have simply changed your mind, we offer a full refund on the return of the item/s. Please return any unwanted item, in original condition, within 30 days of receipt, and we will refund your payment in full, excluding return postage. If items are not as described, or faulty, we will refund in full including return postage but please contact us first by email to advise us of any problem. Items should be returned using second class recorded post. Please include a note of your invoice number with any returned items to enable us to process your refund. Please note that name and address may not be sufficient to identify your order correctly.